Agents are fighting tooth and nail to keep good staff, making counter-offers when people look to leave, reports Richard Reed. But how do you avoid that situation in the first place?

Nigel Lewis meets the man behind hybrid upstart Hortons and asks how his business model has won such success, so quickly.

The recent announcement of a significant recasting of its business model leads Nigel Lewis to wonder where that leaves the great disruptor.

Amid a wave of brave public personal statements, it looks like the property industry could be on the brink of its own #metoo movement, says Nigel Lewis.

With Pride Month behind us for another year, Patrick Franco explains to Nigel Lewis how Foxtons is keeping inclusivity front and centre in its culture.

A sad, personal experience with a heartless ‘corporate’ vet has Adam Walker wondering if the lettings industry could go the same way.

Nigel Lewis meets LGBT+ campaigner and Strutt & Parker director, Misa von Tunzelman and asks how agency in general is handling its corporate responsibilities and personal sensitivities.

While some agents can’t believe how well they are coming through the pandemic, the same isn’t true for all, as Adam Walker explains.